White-glove onboarding
Your path to ORO
A clear, guided process from credential preparation to your first day inside the professional platform.
Step 1
Prepare
Have your legal name, practice details, contact information and 10-digit NPI ready.
Step 2
Create your account
The email and password in your application become your secure ORO sign-in.
Step 3
Review and sign
Read the NDA, Disclaimer and Terms, then sign electronically with your legal name.
Step 4
Credential review
We check your NPI and review your professional information. Registry exceptions can be reviewed manually.
Step 5
Enter the platform
Approval unlocks restricted research, professional pricing and your provider portal.
What access includes
- Verified protocolsMethodology dossiers and per-lot characterization data.
- Professional pricingAccount-level pricing on eligible platform materials.
- Restricted resourcesProfessional-only research and handling guidance.
- Direct scientific accessA direct line to the ORO science team.
Review workflow
- 1Submitted
- 2Under Review
- 3Approved / Declined
Credential verification requirements vary by region and are subject to legal and regulatory review.

